Frequently Asked Questions

Goodwood Racecourse is committed to creating as “normal” a race day experience as possible but a lot of what makes Goodwood great is through the interaction and personalities of having you, our guests back on course.  Like you, we really want to get back to “normal”, while at the same time recognising that there are some sensible things that we can all do to help ensure that the spread of COVID is restricted.

The following points reflect the measures we are keeping in place until further notice in order to manage your expectations as to what to expect on race day:

1) The information of the lead booker for each booking will still be made available to NHS Test & Trace, should it be required; this includes name / address/ phone number / email.  As the Lead Booker, we

request that you take personal responsibility  for passing on all our relevant communications to all members of your party, especially in relation to this COVID Safety Statement, so everyone's expectations are managed.

2) If you are using public transport, we encourage you to wear a facemask on board public transport at all times and to touch as few surfaces as possible.

3) There is no requirement for Lateral Flow Testing or COVID certification to gain entrance but we do encourage regular Lateral Flow Testing as good practice. Being double jabbed is the best protective measure you can give yourself.

4) We are now able to operate all internal and external areas at normal capacities. Compared to what we have all been used to, things will seem busy. For example bars will be crowded once again with people stood drinking as opposed to sat at tables only, ques will form and concourses will be busy.

5) Please be mindful of how alcohol relaxes the senses and may lower your guard to the risks of COVID; some “freedom” is here at last but please be mindful of the risks.

6) We will continue with the use of QR codes, displayed at entry points to internal public areas. Good practice is to continue to scan the QR code using your NHS TEST & Trace App – this is for your own protection.

7) All staff will wear masks for internal areas. You too are encouraged to wear a mask for internal areas. Staff will not wear masks for outdoor areas unless in close proximity situations e.g. gate staff.

8) Hand Sanitisers will be readily available throughout all areas; please use them regularly. We also highly recommend you bring your own personal supply of hand sanitiser.

9) We are maintaining additional cleaning regimes throughout the racecourse. Please also assist us as much as possible by placing your own litter in the bins provided.

10) Indoor areas will be ventilated as much as possible and at times you may feel this is not to your liking. Please understand that this is designed to mitigate the transfer of the virus for indoor spaces.

11) We will continue to have public messaging encouraging us all to maintain vigilance around the venue in relation to COVID.

12) Perhaps the most important thing you can do to reduce the risk to yourself and to those around you, is to conduct a personal risk assessment in relation to attending race day. If you feel unwell in any

way, please take a zero risk approach and do not attend. If any of the above information makes you feel uncomfortable in any way, please do not attend.

As per Government guidance, we will not be asking guests to wear face coverings at any of our race meetings, unless it is your personal preference to do so.

Goodwood will refund any ticket holder who notifies Goodwood that they are unable to attend due to a recent positive COVID-19 test result, within a reasonable period of the event. Any refund is subject to reasonable evidence of an NHS administered COVID-19 test. Such refund shall be in addition to any other rights of the ticket holder to obtain a refund under consumer law or otherwise. 

Tickets cannot be transferred to another person. All attendees will be asked for their contact information ahead of the raceday and may be asked to show photo ID to gain entry to the racecourse.

For everyone’s safety we must know exactly who is attending our raceday and if we believe a ticket has been sold or passed on that ticket holder will not be allowed to enter.

We would like to apologise that you have not yet received your tickets for Qatar Goodwood Festival. Despite safety measures being in place, including social distancing and working in bubbles, our entire dispatch team have been forced to isolate following NHS Track and Trace guidance and will unfortunately not be able to fulfil delivery of your tickets whilst they isolate at home.

Following this we have put in place an early ticket collection option as well as raceday collection. We recommend collecting your tickets pre-raceday if at all possible.

Ticket collection details: 

Monday 26th July

Gordon East Entrance - open 9:00am - 5:30pm

Raceday Collections 

All entrances - open from 11:00am

Please ensure you bring your order confirmation email with you as proof of purchase to collect your tickets. 

Your email confirmation can also be used to gain access to pre-booked parking in Car Park 8.

Thank you for your patience and we look forward to seeing you at Goodwood Racecourse.

Tickets are on sale for all of our 2021 racing fixtures and in accordance with the latest Government guidance can now operate at full capacity from 19 July as part of Step 4.

Tickets and hospitality for our August Bank Holiday, Midweek Racing and Season Finale fixtures are also now available to purchase.

For all our events the safety of our racegoers is our utmost priority and we will be working closely with Public Health England as a priority to deliver this within the latest guidelines.

Guidance from the RCA states that racegoers visiting any racecourse in the UK will not be asked to present a negative Covid test result or vaccine pass as condition of entry, although should you wish to do so we encourage all of our guests to stay vigilant as they visit any part of the Estate. We will not be asking guests to wear face coverings at any of our race meetings, unless it is your personal preference to do so.

Our Racecourse team will be eager to show off their smiles as we welcome guests back this summer, but in some indoor areas we will be asking our staff to wear face coverings, where food and beverage is being served. Hand sanitiser will still be available in all areas of the Racecourse as we continue to keep each other safe and our cleaning teams will be continuing enhanced cleaning routines.

Our tables for food and beverage will no longer be socially distanced but we also have the benefit of outdoor space with beautiful views across the South Downs for everyone to enjoy some space if needed. Bar service will now be available at all locations and if you are visiting any of our bars or restaurants, we encourage you to scan the NHS Track and Trace QR code on entry.

If you already have a booking from 2020, we have automatically rolled your tickets over. The same day and package originally purchased (including restaurants, hospitality and grandstand seating) will apply for 2021. Tickets will be dispatched via the method assigned initially.

For any queries regarding your booking, please contact the Goodwood Ticket Office on 01243 755055.

If you purchased a ticket for May Festival or Family Race Day in 2020 which has been automatically rolled over to 2021, your account will be credited and you can book for another fixture.

Alternatively, both members and non-members can book hospitality for these fixtures. Three Friday Nights presents Carl Cox, will now take place on Friday 27 August as part of our August Bank Holiday Racing weekend, presented by NOW.

The remaining two dates for Three Friday Nights, 11 & 18 June, will not be rescheduled or run with public admission. All tickets purchased for any of the Three Friday Nights will be automatically rolled over to Carl Cox on August 27 2021.

A refund can be requested by contacting the Ticket Office at ticket.office@goodwood.com or +44 (0)1243 755055.

All tickets purchased for The Kennels After Party in 2020 have been cancelled and refunded.

Under 18s race free at all of our fixtures and must be pre-booked with both member and non-member admisssion tickets. 

We have U18 discounts available when booking hospitality packages, these are available to members and non-members.

Delivery 

If you have requested for your tickets to be sent in the post, please note that tickets can arrive up to five days before the event with our post and signed for courier services. If your tickets do not arrive five days before the event, please contact our Ticket Office on +44 (0)1243 755055, with your order number, which can be found on your email confirmation.

Collection 

You may also collect your tickets on the day of the event, from the gates located at the entry points on the site. Please bring your payment reference number, which can be found on your ticket confirmation email. Please contact the Ticket Office on 01243 755055 if you have any questions about this option.

We are looking forward to welcoming spectators back to Goodwood in 2021 and want you to be able to book with confidence. Whilst we have been away, the team at Goodwood have been working hard to ensure our events remain safe and enjoyable for all of our visitors.

We continue to work closely with the Public Health England and UK Government advisory groups. The pandemic is an ever-changing situation and if it is deemed that Goodwood events cannot take place on advice from the UK Government, our ‘Ticket Guarantee’ means you can transfer your ticket to the following year or receive a full refund.

We are a cashless venue so please ensure you bring other methods of contactless or card payments.

At Goodwood we have three enclosures to choose from - the Richmond Enclosure, the Gordon Enclosure and the Lennox Enclosure. Our premier enclosure, Richmond, is only available to Members and their guests during the Qatar Goodwood Festival. For details of what is available within each enclosure click the 'Find out More' button below.

Find Out More

To get inspiration on what you should be wearing at the races, as well as particular dress codes for each enclosure, please visit our Style Guide page.

STYLE GUIDE

Should you be searching for what you should wear at the Qatar Goodwood Festival - 'Glorious Goodwood' - see the Qatar Goodwood Festival Style Guide.

You may like to picnic in the car parks, or in the Lennox Enclosure, or explore the country park adjacent to the racecourse. Many of the race days are themed and all the entertainment is free of charge and included in the ticket price unless otherwise stated.

Yes, food and drink is allowed in all of the stands but please make sure all waste is disposed of in the bins provided.

Food and soft drinks only may be brought into the Lennox Enclosure, but not the Richmond or Gordon Enclosures. Cans and plastic bottles are allowed but no glass is permitted. Alcohol is not allowed to be brought into any enclosure.

Richmond Enclosure:

Guests in the Richmond Enclosure are entitled to purchase food and drink in the Gordon Enclosure and return with it to the Richmond Enclosure. Food may be consumed anywhere except the Champagne Lawn in the Richmond Enclosure or any restaurants in either enclosure. 

Yes, but only within the limits of your car parking space. There is a Three Furlong Picnic Car Park where you can reserve a berth on the rails at the three-furlong point; admission for four adults to the Lennox Enclosure is also included in the price.  The picnic car park is closed when the Lennox Enclosure is closed. Please note parasols, sunshades and umbrellas are not permitted to hang over the running rails, nor are gazebos and/or BBQ's allowed in any of the car parks. For picnics the country park, close to the coach park, is ideal.

Find out more

Please wear your badge prominently on your lapel and not on your belt or binoculars. Staff at the entrances are trying to help you, so please help them identify your badge easily.

Bar facilities close just after the last race at all meeting, except during the Qatar Goodwood Festival when they close at 7.30pm, and at Three Friday Nights, when they close at 11.00pm.

Bookmakers are located in front of the stands in all enclosures. There are also TOTE betting facilities in all enclosures. The minimum bet is usually between £2 and £10. All enclosures have a Betfred betting shop. If you are new to racing and betting, make sure you take a look at our 'Plan Your Day' pages.

FIND OUT MORE

The forecast is published in the national newspapers, on our website and on racecourse information boards. You can find the latest going report by clicking the link below.

GOING REPORT

Yes, except at the Qatar Goodwood Festival when the Richmond Enclosure is only available to members and their guests. There are transfer points at the west end of the Lennox Enclosure and at the rear of the March Stand in the Gordon Enclosure. Transfers are made by paying the difference between the two enclosures’ daily admission prices. If the Gordon Enclosure sells out transfers may not be available.

Find out more

The Old Tote Bar in the Lennox Enclosure; The March Stand Bar in the Gordon Enclosure; and the horse statue at the west end of the March Stand in the Richmond Enclosure are all good meeting points on race day.

There is signage around the course and maps in the racecard.  All enclosures have information points and any staff member can give directions to the nearest point.

These are situated in the Sussex Stand. Reception is staffed from 8.30am – 5.30pm on non-race days. On race days, reception operates from 8am, until one hour after the last race. For any enquires call 01243 755055.

There is a free reserved car parking area at the front of Number 8 car park opposite the East Entrance. Booking is recommended.  Number 5 car park also has reserved spaces, on a first come, first-served basis.  The Richmond and Lennox enclosures have wheelchair viewing stands on the rails. Other facilities include ramped access to the front of the Parade Ring; covered viewing on the balcony of the Sussex Stand; and in the Richmond Enclosure covered viewing from the March Grandstand’s Richmond Level.  The Lennox Enclosure also has natural high-level viewing and a wheelchair stand.  Lifts operate in the March and Sussex Grandstands and a ramp leads to the Charlton Stand first floor.  Toilet facilities for the disabled are available in all stands and access is by Radar Keys.  Two wheelchairs (non-electric) are available in the Sussex Stand offices – these can either be borrowed on the day or reserved in advance (Tel. 01243 755022). These are subject to availability and are used at the individual’s own risk.

FIND OUT MORE

There are two ATM machines located on the ground floor of the Sussex Stand and one within the March Stand which can be used on all racedays. During the Qatar Goodwood Festival ATM machines are available in all enclosures, located on the ground floor of the Sussex and March Stands, as well as on the concourse in the Lennox Enclosure.

A cashback facility can be obtained from a number of TOTE betting windows in the Richmond and Gordon enclosures on the ground floor of the March Stand (subject to a minimum spend).

We recommend using cashless payment whilst at the racecourse where possible.

Dogs are not admitted. Guide dogs for the Blind and Assistance dogs for people with disabilities will be allowed, by advance request.

Yes, race-goers may bring chairs in to both the Gordon and Lennox Enclosures. We ask that chairs do not block paths or viewing for other spectators. 

Please note that chairs can only be used course side in the Gordon Enclosure.

A racecard is an essential investment. It includes all the runners, their form and vital information on how to bet, plus a daily competition. Racecard vouchers can be purchased in advance.

buy now

In the cloakrooms at either end of the March Grandstand and at the Manager’s office at the Lennox Enclosure’s main entrance. After racing, any lost property is taken to the main office in the Sussex Grandstand.

Doctors are available in all enclosures. The first-aid points are well signposted and South East Coast Ambulance staff attend all meetings.

There is half-price admission to the Gordon and Lennox Enclosure on the day (except during the Qatar Goodwood Festival and Three Friday Nights). A valid NUS card must be produced to gain entrance. On the day tickets can be purchased from the East Entrance ticket office only.

Reduced admission is only available on the day  at all meetings except the Qatar Goodwood Festival. 50% discount for Gordon and Lennox enclosures admission only.

Yes, coach drivers are granted free entry to all of our fixtures when they show their PSV/PCV license and relevant work docket at the East Entrance. The free ticket gains the driver entry into the Lennox Enclosure, unless this is closed, in which case it will be the Gordon Enclosure.

Yes. Accompanied youngsters under 18 years of age are admitted free to all enclosures, except for the following exceptions. There will be a charge for juniors aged 13 - 17 years at Three Friday Nights. Richmond Enclosure £33.75. Gordon Enclosure £26.25.

Telephone 01243 216610 for more information.

Yes, we have a play area, presented by Butlins, that is located at the east end of the Lennox Enclosure. Adults are not permitted to enter. The playground is for 4-12-year-olds and is situated within the Lennox Enclosure, however, ticket holders for all enclosures are able to make use the playground. Please be aware that the playground is not supervised so we recommend adult supervision at all times.

View Map

Yes, during the Qatar Goodwood Festival there is a crèche available, free of charge, for all racegoers. It is situated within the Butlin's Adventure Playground, which is in the far end of the Lennox Enclosure. It will be staffed by uniformed nannies who are CRB/DBS checked, with at least one member of staff having an up-to-date Paediatric First Aid Certificate. The facility is suitable for 0 - 3 year olds. During busy periods time in the crèche may be limited to a two hour slot.

View Map

Goodwood Racecourse is committed to safeguarding the well-being of all visitors and ensuring that the best possible day out is had by all. As part of this, we are committed to reducing any social harm caused by the excessive consumption of alcohol. Anyone deemed to be under the influence of drink or drugs may be refused admittance to Goodwood Racecourse. Anyone lucky enough to appear to be under the age of 25 may be asked for photo ID when purchasing alcohol. Anyone who appears to have consumed too much alcohol may be asked to leave Goodwood Racecourse, but will be cared for responsibly by the Goodwood Raceday Team. Anyone with concerns over the safety or well-being of themselves or anyone else at the Racecourse should voice their concerns to the Racecourse reception or find a member of the Raceday team. Drink responsibly and have a great day out.

There are two bicycle storage units available for racegoers to securely store bicycles whilst enjoying the day. For Gordon Enclosure guests, there is a storage unit next to the Racecourse Reception. For Richmond Enclosure guests this is located on the outside of the West Entrance. Please ask a member of staff for further details. 

The following items are prohibited from Goodwood Racecourse: knives, fireworks, smoke canisters, air-horns, flares, weapons, dangerous or hazardous items, laser devices, bottles, glass vessels, cans, poles and any article that might be used as a weapon and/or compromise public safety.