The Bugatti telemetry system works mainly using mobile radio and monitors the operating status of each Bugatti. It is online around-the-clock, seven days per week, provided that the customer’s vehicle is located in an area with an active mobile phone network.
With the launch of the Chiron, more data can now be acquired and recorded in a variety of different ways – permanently, temporarily with respect to individual events or limited to certain time periods. The ‘real-time’ system keeps a close eye on about 10,000 signals from all parts of a car, including engine, transmission, lights, air conditioning and infotainment system.
Live data from any location on earth takes no longer than a text message to reach Bugatti, and its ‘Flying Doctors’ do not need to closely watch their monitors. If unusual signals are received from a vehicle, the responsible flying doctor receives a message on his mobile phone, to provide the best possible support for each Bugatti. This includes prompt answers to customers’ questions over the phone and long-term assessments of vehicles’ behaviour so that the flying doctor can prepare for his upcoming visit to the customer. This three ‘flying doctor’ technicians, therefore, know in advance which spare parts they need to order, if any, and can immediately place the necessary orders.
In addition to everyday technical support, the tracking of stolen vehicles is a feature of the Bugatti telemetry system. While owners of a Veyron still had to report the theft of their Bugatti to Molsheim personally in order to activate the stolen vehicle tracking system, the Chiron will draw attention to itself automatically using the telemetry system in situations that are unusual for the car, for example, if it is transported by truck.