FREQUENTLY ASKED QUESTIONS

Children aged 12 and under can enter Goodwoof for free. To help us maintain our safeguarding of children on event children aged 12 and under do not require an admission ticket but must be accompanied by an adult and are required to wear a wristband, on which you can write your phone number. Wristbands must be ordered in advance online, or by calling our Ticket Office on 01243 755055.

A reduced price ticket is available for 13-21 year olds.

Dogs are free to attend but must be pre-booked. We recommend limiting the number of dogs to four dogs per adult attending.

We do kindly ask that dogs remain on lead at all times during the event and that before you and your dog take part in any of our free Have a Go activities, please make sure you have read our disclaimer here.

We do offer a complimentary general admission ticket for the personal assistant of those who have a valid PIP or DLA. To book, we kindly ask you to send a scanned copy of your PIP or DLA to ticket.office@goodwood.com. Once received, our Ticket Office team will be in touch with you about booking your tickets.

Orders for tickets can be cancelled, exchanged or refunded within the first 48 hours after purchase only. Please submit your request to our Ticket Office by telephone on 01243 755055, or email ticket.office@goodwood.com.

Goodwood does not issue refunds after this initial 48 hour period. Please note that selling or buying tickets on any other platform is strictly prohibited and tickets that are re-sold illegally via any other third party will be refused admittance to Goodwoof.

If you have requested for your tickets to be sent in the post, please note that tickets can arrive up to five days before the event with our post and signed for courier services. If your tickets do not arrive five days before the event, please contact our Ticket Office on 01243 755055, with your order number, which can be found on your email confirmation.

If you have selected to collect your tickets, you may collect your tickets from the Ticket Office, or on the day of the event, from the gates located at the entry points on the site. Please bring your payment reference number, which can be found on your ticket confirmation email. Please contact the Ticket Office on 01243 755055 if you have any questions about this option.

There will be a wide range of products available to buy your dog at Goodwoof.

We will have veterinary experts on stage in the Wellness Tent, hosting Q & A sessions at specific times during the day.

We will also have a vet in attendance at Goodwoof to deal with any emergencies.

We have both human and dog medical services on site, staffed by qualified doctors, vets and nurses.

For humans, we have a first aid site located at the event which is staffed by qualified doctors and medical staff.

For dogs, we have a dedicated vet site staffed by qualified veterinarians in case of any emergencies.

The event timetable will be released closer to the event but in the meantime, you can explore our What's On guide.

Drones are not permitted on the Goodwood Estate under any circumstances unless prior written permission has been obtained via the Estate Office. Permission will only be granted where the operator of the drone operates within the guidelines of the Air Navigation Order or the Civil Aviation Authority. Please note that some drones may be in use over the event for filming.

Drones are not permitted on the Goodwood Estate under any circumstances unless prior written permission has been obtained via the Estate Office. Permission will only be granted where the operator of the drone operates within the guidelines of the Air Navigation Order or the Civil Aviation Authority. Please note that some drones may be in use over the event for filming.

If you lose something at Goodwoof please email ticket.office@goodwood.com with as much information as possible about the item and where you feel you lost it.

If you find any lost property, please hand it in to a information host.

There is Blue Badge forward parking within the car park and an accessible mini bus available from the car park to the event with a short walk from the shuttle drop off to the event entrance. Please note that the event is held in a grassy field, where the ground is undulating and uneven in places with no trackway.

Electric mobility scooters and manual wheelchairs are available to hire from event Shopmobility and must be booked in advance of the event. To book equipment please follow the link below. Shopmobility will be based at the bus depot, just outside of the event and will be open from 0930hrs on both Saturday 18 & Sunday 19 May 2024.

If you need further information please call 01329 287749 and leave a message.

Wheelchairs booked via Shopmobility are subject to their own terms and conditions.

Please see our Accessibility page for more information.

If you lose a person from your party, please report to the Information point or to a member of Goodwood staff and then return to the last place you were together. Ideally, the staff member will escort you but under no circumstances leave the staff member until you have given us your contact details.

If you have children or vulnerable people in your group, you are strongly encouraged to take a photo of them on a mobile device as you enter the event. That way, you won't have to struggle to describe them accurately and what they are wearing.

Children under 12 years, or any members of your party that you feel it appropriate, should wear one of our wristbands that you are able to write your phone number on. Dog tickets will also have a space to write your phone number on. Both are pre-booked online (choose Tickets Only and then select Children 12 & Under or Dogs) or by calling Ticket Office on 01243 755055.

Lost children will be escorted to the medical centre and lost dogs will be taken to the vet site.

No there will not be lockers or a cloakroom available at Goodwoof.

As we aim to provide the best possible experience for all our guests, we are proud to deliver a fully cashless service.

The result will mean shorter queuing times, more payment options available, including Apple Pay and Google Pay and increased security.

All payments can be made using the following methods:

• All major contactless debit and credit cards, with chip and pin applying for purchases over the contactless threshold.
• Mobile and wearable payment, including Apple Pay and Google Pay.

There are a variety of exciting have-a-go sessions from agility to canisports which your dog can take part in. Visit our activities page to find out more.

Activities can not be pre-booked in advance so you may be required to wait for an activity until it is free. Spaces for the Randox Studio are available to register on the day on a first come first serve basis, so we recommend registering early if there is an activity that you would like your dog to take part in.

Your dog will be made most welcome in the Mars Petcare Wellness tent, where experts will be on hand to weigh your dog, talk about canine nutrition, check your dog's teeth and gums, find out how to understand your dog's DNA and lots, lots more!

Please note that The Kennels building and the car park will be closed for the duration of the event.

Goodwoof is a relaxed, family event and is held outside on undulating grass terrain. We suggest wearing comfortable shoes and be prepared for any kind of weather.

Goodwoof is a family event. Children 12 and under go free but must be registered and we have a discounted Young Persons ticket for those aged 13-21.

To help us maintain our safeguarding of children on event, children under the age of 12 are required to wear a wristband on which you can write your phone number. Wristbands must be ordered in advance online, or by calling our Ticket Office on 01243 755055.

There are baby changing facilities located within the disabled toilets.

Please note that the event is held in a grass field, where the ground is undulating and uneven in places.

XL Bullies will be allowed to attend Goodwoof as long as they are wearing a muzzle and are kept on a lead at all times.

Dogs must be kept on a short lead at all times on site and travelling to and from the car park, unless participating in one of the have-a-go activities.

There is a off lead area available for dogs to be let off the lead and stretch their legs. Please note that spaces in this area are available on a first come first serve basis.

We take the welfare of all of our canine visitors to the event extremely seriously and want to ensure the safety of everyone attending Goodwoof throughout the weekend.

Please may we remind you that your dog must be kept on its lead at all times.

If your dog is lost please report it to a member of the Goodwoof team, they will then assist you. If you find a lost dog please report it to a member of the Goodwoof team or take it straight to the Vet Team located within the Have-A-Go area of the event.

There will be You Are Here points across the site which will contain useful location information. There will also be plenty of Goodwoof staff around the event who will be happy to help with any dog welfare issues.

Yes. Dogs are free to attend but must be pre-booked. We recommend limiting the number of dogs to four dogs per adult attending.

Don't forget to bring poo bags and always remember to clean up after your dog! We recommend to bring water for your dog and there will be free water stations around Goodwoof which you are welcome to use.

There are a variety of exciting have-a-go sessions from agility to canisports which your dog can take part in. Visit our What's On page to find out more. Activities can not be pre-booked in advance so you may be required to wait for an activity until it is free. Spaces for the Randox Studio are available to register on the day on a first come first serve basis, so we recommened to register early if there is an activity that you would like your dog to take part in.

We also ask that before you and your dog take part in any of our free Have a Go activities, please make sure you have read our disclaimer here.

Dogs should be covered by current vaccinations.

Please do not bring your dog if she is in season and consider the temperament of your dog before attending, especially if they are not well socialised, can be boisterous or nervous around other dogs. Goodwoof will be busy with other dogs and people, so please consider if this is an environment which they will enjoy.

Dogs must not be left unattended in cars or anywhere at Goodwoof under any circumstances.

Don't forget poo bags and please pick up after your dog - there will be plenty of bins provided to dispose of dog waste.

Water and waste stations will be available across the site. Each station will have waste bins and spare poo bags, plus drinking water for humans and clean water for dogs.

Please respect other dogs by not allowing your dog to approach them without checking with their owner first.

If your dog becomes agitated or anti-social we may suggest that you take your dog away from the event site.

Please do not leave your dog in the car under any circumstances, and be aware of the temperature where your dog is within the car on your journey to and from Goodwoof.

Find shade regularly throughout the day to let your dog cool down and don't forget to offer fresh, cool water for your dog to drink very often during the day. We have plenty of water stations around site, but we do recommend bringing your own water and bowl or bottle for your dog as well. In very hot conditions you could bring with you wet, cold towels or a cool mat for your dog to sit on.

Avoid hot pavements which can burn the pads on your dog's paws and instead walk on grass.

As much as we'd love to see you and your dogs at Goodwoof, we would ask you to consider leaving young, old or vulnerable dogs safely at home if the weather is hot.

We recommend for you to bring an umbrella to the event to protect yourself and your dog from the typical British weather. This will be useful if it is raining to keep you dry, but will also provide shade in the event of warmer weather conditions.

If your dog shows signs of heat exhaustion (excessive panting, difficulty breathing, drooling, lethargic, drowsy, uncoordinated or vomiting), please contact the site vet on 01243 939723.

There will be a number of delicious concessions at Goodwoof serving a fantastic range of food choices, including the fabulous Taittinger Champagne bar, or the Goodwood Garden, that will be serving delicious estate-reared organic food.

Yes, you are welcome to bring a picnic aswell as blankets and camping chairs however they are not permitted around the action sports. Please note that parasols, sunshades, umbrellas, gazebos, BBQs, alcohol and glass are also not permitted.

BBQs are not permitted either on event or in the car parks.

Goodwoof will be held on 17 and 18 May 2025. Gates open from 0930hrs and close at 1700hrs. Tickets for Goodwoof 2025 are available now so make sure you book your place at next year's event at the best price available. 

SECURE YOUR PLACE

There is complimentary parking, with no booking required please follow the directional signage. The car park will be open from 0830hrs on both Saturday 18 & Sunday 19 May 2024. Please bear in mind that all parking is on grass and can be uneven so appropriate footwear is advised. Overnight parking/camping will not be permitted in any car park.

Parking on approach roads is not permitted and dogs are not to be left in public vehicles under any circumstances.

No there will not be lockers or a cloakroom available at Goodwoof.

There will be a number of delicious concessions at Goodwoof serving a fantastic range of food choices, including the fabulous Taittinger Champagne bar, or the Goodwood Garden, that will be serving delicious estate-reared organic food.

Please do not leave your dog in the car under any circumstances, and be aware of the temperature where your dog is within the car on your journey to and from Goodwoof.

Find shade regularly throughout the day to let your dog cool down and don't forget to offer fresh, cool water for your dog to drink very often during the day. We have plenty of water stations around site, but we do recommend bringing your own water and bowl or bottle for your dog as well. In very hot conditions you could bring with you wet, cold towels or a cool mat for your dog to sit on.

Avoid hot pavements which can burn the pads on your dog's paws and instead walk on grass.

As much as we'd love to see you and your dogs at Goodwoof, we would ask you to consider leaving young, old or vulnerable dogs safely at home if the weather is hot.

We recommend for you to bring an umbrella to the event to protect yourself and your dog from the typical British weather. This will be useful if it is raining to keep you dry, but will also provide shade in the event of warmer weather conditions.

If your dog shows signs of heat exhaustion (excessive panting, difficulty breathing, drooling, lethargic, drowsy, uncoordinated or vomiting), please contact the site vet on 01243 939723.

The event timetable will be released closer to the event but in the meantime, you can explore our What's On guide.