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Goodwoof

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More FAQs
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    Goodwoof FAQs

    When is the event?

    Goodwoof is going to be held on Saturday 20 and Sunday 21 May 2023 in the grounds of The Kennels.

    Can I bring my human?

    Of course! Even though the event is all about the dog we also welcome their humans, it makes a fantastic family day out. We do kindly ask that dogs remain on lead at all times during the event. Dogs do require a free entry ticket which must be booked in advance.

    We also ask that before you and your dog take part in any of our free Have a Go activities, please make sure you have read our disclaimer here.

    What time is the event?

    Saturday and Sunday - gates open at 10am and close at 5pm.

    Where are my tickets?

    If you have requested for your tickets to be sent in the post, please note that tickets can arrive up to five days before the event with our post and signed for courier services. If your tickets do not arrive five days before the event, please contact our Ticket Office on 01243 755055, with your order number, which can be found on your email confirmation.

    If you have selected to collect your tickets, you can pick up your tickets directly at the gate as you walk into the event. You may also collect your tickets in advance from the Ticket Office reception at the Goodwood Motor Circuit. Tickets will be available to collect from February. Please remember to take your email confirmation with you, as you will need to provide your booking reference number on collection.

    Where can I park?

    There is complimentary parking, with no booking required please follow the directional signage. The car park will be open from 8.30am, with the event starting at 10.00am and closing at 5.00pm. Please bear in mind that all parking is on grass and can be uneven so appropriate footwear is advised. Overnight parking/camping will not be permitted in any car park.

    Parking on approach roads is not permitted and dogs are not to be left in public vehicles under any circumstances.

    Children's tickets

    Children aged 12 and under can enter Goodwoof for free. To help us maintain our safeguarding of children on event children aged 12 and under do not require an admission ticket but must be accompanied by an adult and are required to wear a wristband, on which you can write your phone number. Wristbands must be ordered in advance online, or by calling our Ticket Office on 01243 755055.

    A reduced price ticket is available for 13-21 year olds.

    Dog tickets

    Dogs are free to attend but must be pre-booked. We recommend limiting the number of dogs to four dogs per adult attending.

    We do kindly ask that dogs remain on lead at all times during the event and that before you and your dog take part in any of our free Have a Go activities, please make sure you have read our disclaimer here.

    Carer Tickets

    We do offer a complimentary general admission ticket for the personal assistant of those who have a valid PIP or DLA. To book, we kindly ask you to send a scanned copy of your PIP or DLA to ticket.office@goodwood.com. Once received, our Ticket Office team will be in touch with you about booking your tickets.

    Cancellation, refunds and resale

    Orders for tickets can be cancelled, exchanged or refunded within the first 48 hours after purchase only. Please submit your request to our Ticket Office by telephone on 01243 755055, or email ticket.office@goodwood.com.

    Goodwood does not issue refunds after this initial 48 hour period. Please note that selling or buying tickets on any other platform is strictly prohibited and tickets that are re-sold illegally via any other third party will be refused admittance to Goodwoof.

    Where are my tickets?

    If you have requested for your tickets to be sent in the post, please note that tickets can arrive up to five days before the event with our post and signed for courier services. If your tickets do not arrive five days before the event, please contact our Ticket Office on 01243 755055, with your order number, which can be found on your email confirmation.

    If you have selected to collect your tickets, you may collect your tickets from the Ticket Office, or on the day of the event, from the gates located at the entry points on the site. Please bring your payment reference number, which can be found on your ticket confirmation email. Please contact the Ticket Office on 01243 755055 if you have any questions about this option.

    Booking and tickets

    On event information

    Can I buy products at the show for my dog?

    Exhibitors
    Exhibitors

    There will be a wide range of products available to buy your dog at the festival.

    Do you have a vet on site?

    HUCKLEBERRY VETS
    HUCKLEBERRY VETS

    We will have veterinary experts on stage in the Wellness Tent, hosting Q & A sessions at specific times during the day.  

    We will also have a vet in attendance at the vet to deal with any emergencies at the show.

    Medical services

    MB Medical Solutions
    MB Medical Solutions

    We have both human and dog medical services on site, staffed by qualified doctors, vets and nurses. There is a first aid site located staffed by qualified doctors and medical staff. There is also a vet site staffed by qualified veterinarians.

    Event Timetable

    WHAT'S ON GUIDE
    WHAT'S ON GUIDE

    The event timetable will be released closer to the event but in the meantime, you can explore our What's On guide.

    Security

    The safety and security of all visitors to Goodwoof is of utmost importance to us, and therefore we ask that you co-operate by not bringing any illegal items onto the site with you. Bags will be searched on arrival.

    We also ask for your vigilance on matters of security. If you see or hear anything suspicious, please bring it immediately to the attention of a member of staff.

    Drones

    Drones are not permitted on the Goodwood Estate under any circumstances unless prior written permission has been obtained via the Estate Office. Permission will only be granted where the operator of the drone operates within the guidelines of the Air Navigation Order or the Civil Aviation Authority. Please note that some drones may be in use over the event for filming.

    Lost property

    EMAIL US
    EMAIL US

    If you lose something at Goodwoof please email ticket.office@goodwood.com with as much information as possible about the item and where you feel you lost it.

    If you find any lost property, please hand it in to a information host

    Accessibility

    There is Blue Badge forward parking within the car park and an accessible mini bus available from the car park to the event with a short walk from the shuttle drop off to the event entrance. Please note that the event is held in a grassy field, where the ground is undulating and uneven in places with no trackway.

    Electric mobility scooters and manual wheelchairs are available to hire from event Shopmobility and must be booked in advance of the event. To book equipment please follow the link below. Shopmobility will be based at the bus depot, just outside of the event and is open from 0930hrs until 1730hrs.

    If you need further information please call 01329 287749 and leave a message.

    Wheelchairs booked via Shopmobility are subject to their own terms and conditions.

    Please see our Accessibility page for more information. 

    Lost children and vulnerable people

    If you lose a person from your party, please report to the Information point or to a member of Goodwood staff and then return to the last place you were together. Ideally the staff member will escort you but under no circumstances leave the staff member until you have given us your contact details.

    If you have children or vulnerable people in your group, you are strongly encouraged to take a photo of them on a mobile device as you enter the event. That way, you won't have to struggle to describe them accurately and what they are wearing.

    Children under 12 years, or any members of your party that you feel it appropriate, should wear one of our wristbands that you are able to write your phone number on. Dog tickets will also have a space to write your phone number on. Both are pre-booked online (choose Tickets Only and then select Children 12 & Under or Dogs) or by calling Ticket Office on 01243 755055.

     

    Lost children will be escorted to the medical centre and lost dogs will be taken to the vet site.

    Will there be lockers or a cloakroom?

    No there will not be lockers or a cloakroom available at Goodwoof.

    Do you accept cash on event?

    As we aim to provide the best possible experience for all our guests, we are proud to deliver a fully cashless service.

    The result will mean shorter queuing times, more payment options available, including Apple Pay and Google Pay and increased security.

    All payments can be made using the following methods:

    • All major contactless debit and credit cards, with chip and pin applying for purchases over the contactless threshold.
    • Mobile and wearable payment, including Apple Pay and Google Pay

    Planning your day

    Are there any events that my dog can take part in?

    DOG ACTIVITIES
    DOG ACTIVITIES

    There are a variety of exciting have-a-go sessions from agility to canisports which your dog can take part in. Visit our activities page to find out more.

    Activities can not be pre-booked in advance, spaces are available to register on the day on a first come first serve basis, so we recommend registering early if there is an activity that you would like your dog to take part in. 

    Your dog will be made most welcome in the Mars Petcare Wellness tent, where experts will be on hand to weigh your dog, talk about canine nutrition, check your dog's teeth and gums, find out how to understand your dog's DNA and lots, lots more!

    The Kennels

    DIRECTIONS
    DIRECTIONS

    The event is taking place at the Duchess Paddock in the grounds of The Kennels. For directions on how to get to here, please click here. Please note that The Kennels building will be closed from Friday 27 - Monday 30 May. The car park will be closed over the event.

    Dress Code

    Goodwoof is a relaxed, family event and is held outside on undulating grass terrain. We suggest wearing comfortable shoes and be prepared for any kind of weather. 

    Family Friendly Event

    Goodwoof is a family event. Children 12 and under go free but must be registered and we have a discounted Young Persons ticket for those aged 13 – 21.

    To help us maintain our safeguarding of children on event, children under the age of 12 are required to wear a wristband on which you can write your phone number. Wristbands must be ordered in advance online, or by calling our Ticket Office on 01243 755055.

    There are baby changing facilities located within the disabled toilets.

    Please note that the event is held in a grass field, where the ground is undulating and uneven in places.

    Dogs

    Can I let my dog off the lead?

    Dogs must be kept on a short lead at all times on site and travelling to and from the car park, unless participating in one of the have-a-go activities.

    Lost Dogs

    We take the welfare of all of our canine visitors to the event extremely seriously and want to ensure the safety of everyone attending Goodwoof throughout the weekend.

    Please may we remind you that your dog must be kept on its lead at all times.  

    If your dog is lost please report it to a member of the Goodwoof team, they will then assist you. If you find a lost dog please report it to a member of the Goodwoof team or take it straight to the Vet Team located within the Have-A-Go area of the event.

    There will be You Are Here points across the site which will contain useful location information. There will also be plenty of Goodwoof staff around the event who will be happy to help with any dog welfare issues

    Do I have to register my dog to attend?

    Yes. Dogs are free to attend but must be pre-booked. We recommend limiting the number of dogs to four dogs per adult attending.

    Facilities for dogs

    Don't forget to bring poo bags and always remember to clean up after your dog! We recommend to bring water for your dog and there will be free water stations around Goodwoof which you are welcome to use. 

    What can my dog join in with?

    What's On
    What's On

    There are a variety of exciting have-a-go sessions from agility to canisports which your dog can take part in. Visit our What's On page to find out more. Activities can not be pre-booked in advance, spaces are available to register on the day on a first come first serve basis, so we recommened to register early if there is an activity that you would like your dog to take part in. 

    We also ask that before you and your dog take part in any of our free Have a Go activities, please make sure you have read our disclaimer here.

    Dog welfare

    Dogs should be covered by current vaccinations.

    Please do not bring your dog if she is in season and consider the temperament of your dog before attending, especially if they are not well socialised, can be boisterous or nervous around other dogs. Goodwoof will be busy with other dogs and people, so please consider if this is an environment which they will enjoy.

    Dogs must not be left unattended in cars or anywhere at the show under any circumstances.

    Don't forget poo bags and please pick up after your dog -  there will be plenty of bins provided to dispose of dog waste. 

    There will be complimentary water stations and bowls available on site. 

    Please respect other dogs by not allowing your dog to approach them without checking with their owner first.

    If your dog becomes agitated or anti-social we may suggest that you take your dog away from the event site.

    Warm weather precautions

    Please do not leave your dog in the car under any circumstances, and be aware of the temperature where your dog is within the car on your journey to and from Goodwoof.

    Find shade regularly throughout the day to let your dog cool down and don't forget to offer fresh, cool water for your dog to drink very often during the day. We have plenty of water stations around site, but we do recommend bringing your own water and bowl or bottle for your dog as well. In very hot conditions you could bring with you wet, cold towels or a cool mat for your dog to sit on.

    Avoid hot pavements which can burn the pads on your dog’s paws and instead walk on grass.

    As much as we'd love to see you and your dogs at Goodwoof, we would ask you to consider leaving young, old or vulnerable dogs safely at home if the weather is hot.

    If your dog shows signs of heat exhaustion (excessive panting, difficulty breathing, drooling, lethargic, drowsy, uncoordinated or vomiting), please contact the site vet on 01243939723

    Food and drink

    What food and drink will be available?

    There will be a number of delicious concessions at Goodwoof serving a fantastic range of food choices, including the fabulous Taittinger Champagne bar. 

    Can I bring a picnic?

    Yes, you are welcome to bring a picnic aswell as blankets and camping chairs however they are not permitted around the action sports. Please note that parasols, sunshades, umbrellas, gazebos, BBQ’s, alcohol and glass are also not permitted.

    Can I bring a BBQ?

    BBQs are not permitted either on event or in the car parks.

    Getting here and parking

    Getting to Goodwoof and Parking

    DIRECTIONS
    DIRECTIONS

    Goodwoof will take place in the beautiful fields surrounding The Kennels. Parking is free – please follow directions to public parking on the day. There is a 20-minute scenic stroll from the car park to the event, or you can use our ‘Bark and Ride’ shuttle bus service. Dogs are welcome on the shuttle. As this is an outdoor event, please do dress for the weather. Please note that all parking will be in grass fields and appropriate footwear is recommended. Overnight parking/camping will not be permitted in any car park.

    There is Blue Badge forward parking within the car park and an accessible mini bus is available from the car park to the event.

    Directions can be found here. Alternatively you can use the following What 3 Words reference to find our free car park: hound.edicts.equal.

    Camping

    There are no camping facilities at Goodwoof.

    To this day, dogs can stay at the Hotel, accompany their owners in the restaurants, and even join our Members’ clubhouse, The Kennels. We thought that it was only fitting to dedicate an entire event to them, just as we do with cars and horses at our other flagship meetings.
    The Duke of Richmond and Gordon
    As a team, we have a deep understanding of what really amuses our dogs. We know that they love playing together with their owners and with other dogs, getting plenty of exercise and fresh air, but each have their own personality.
    Adrian Stoica
    Four times Disc Dog World Champion
    Dogs mean so much to their owners so I'm looking forward to seeing some fantastic designs to house them in style.
    Kevin McCloud
    British Designer and Television Presenter

    Goodwoof

    Saturday 20 May & Sunday 21 May 2023
    Gates open 1000hrs
    Gates close 1700hrs

    The Kennels, Chichester, West Sussex, PO18 0PN

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