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    Goodwoof

    1. Goodwoof Home
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    More FAQs
      BUY TICKETS

      Goodwoof FAQs

      Top 5 frequently asked questions

      When is the event?

      Goodwoof will be taking place on Sunday 24 and Monday 25 May 2020 from 10am-5pm. This falls over the second May Bank Holiday. 

      Can I bring my dog?

      Of course! Especially as the event is all about the dog! We do ask that no matter how well behaved your dog is, that they are on a lead at all times around the event. 

      Where are my tickets?

      If you have requested for your tickets to be sent in the post, please note that tickets can arrive up to five days before the event with our post and signed for courier services. If your tickets do not arrive five days before the event, please contact our Ticket Office on 01243 755055, with your order number, which can be found on your email confirmation.

      If you have selected to collect your tickets, you can pick up your tickets directly at the gate as you walk into the event. You may also collect your tickets in advance from the Ticket Office reception at the Goodwood Motor Circuit. Tickets will be available to collect from January. Please remember to take your email confirmation with you, as you will need to provide your booking reference number on collection.

      Where can I park?

      There is complimentary parking, with no booking required please follow the directional signage. The car parks will be open from 9.30am, with the event starting at 10.00am and closing at 5.00pm.

      Please bear in mind that all parking is on grass and can be uneven so appropriate footwear is advised. Overnight parking/camping will not be permitted in any car park.

      Parking on approach roads is not permitted.

      Accessibility

      We are in the process of putting together all the information you will need regarding accessibility. However, please be assured we are fully commited to ensuring all our visitors are able to enjoy their Goodwoof experience to the full. 

      Booking and ticketing

      Can I book my tickets online?

      BUY TICKETS

      Tickets can be purchased via our website, please click here for more information. You can also book tickets through our Ticket Office on 01243 755055.

      Children aged 12 and under can enter the event for free, but require a free-of-charge children’s wristband that can be picked up from one of the entrances or pre-booked online below or by calling the Ticket Office on the above number. A reduced 'Young Person' price ticket is available for 13-21 year olds. 

      Please note that official tickets are only available from www.goodwood.com. 

      Children's tickets

      BUY TICKETS

      Children aged 12 and under can enter the Goodwoof for free, but require a free-of-charge children’s wristband that can be pre-booked online or by calling the Ticket Office on 01243 755055.

      A reduced price ticket is available for 13-21 year olds.

      Carer tickets

      We do offer a complimentary general admission ticket for the personal assistant of those who have a valid PIP or DLA. To book, we kindly ask you to send a scanned copy of your PIP or DLA to ticket.office@goodwood.com. Once received, our Ticket Office team will be in touch with you about booking your tickets.

      Cancellation, refunds and resale

      Orders for tickets can be cancelled, exchanged or refunded within the first 48 hours after purchase only. Please submit your request to our Ticket Office by telephone on 01243 755055, or email ticket.office@goodwood.com.

      Goodwood does not issue refunds after this initial 48 hour period. Please note that selling or buying tickets on any other platform is strictly prohibited and tickets that are re-sold illegally via any other third party will be refused admittance to Goodwoof.

      I've lost my tickets, what should I do?

      If you have requested for your tickets to be delivered, please ensure that you bring them with you as they will be scanned upon entry. If you have lost your tickets, please contact our Ticket Office on 01243 755055.

      Replacement tickets can be arranged for a £10 administration fee.

      On event information

      Are there any events that my dog can take part in?

      Yes, there will be plenty of events for your dog to take part in including Agility and CaniCross. Keep an eye on our timetable that will be released closer to the event with more information. 

      Can I buy products at the show for my dog?

      There will be a wide range of products available to buy your dog at the festival. More information will be supplied closer to the event.

      Do you have a vet on call?

      We will have veterinary experts on site who are available for general questions and answers through the day, although any immediate concerns or emergencies on the day should be directed to our onsite vet.

      What time does the event open to the public?

      The event will open at 10am. Gates will close at 5pm. 

      The Kennels

      Getting here

      The event is taking place at the Duchess' Paddock in the grounds of The Kennels. For directions on how to get to here, please click here. Please note that The Kennels building and car park will be closed over the event. 

      Dress code

      The site is contained within the Goodwood Estate which means there are no permanent roadways. We endeavour to maintain good conditions, but we advise visitors to wear comfortable shoes and be prepared for any kind of weather.

      Medical services

      There will be a treatment centre on site with trained medical staff on duty to assist guests for the duration of Goodwoof.

      What food and drink will be available?

      Please come back for further details, we are in the process of confirming some fabulous food and drinks offerings that will be with us at Goodwoof. 

      Can I bring a picnic?

      Picnics are not permitted within the event site, but we are happy for picnics to be enjoyed in our car parks. 

      Can I bring a BBQ?

      BBQs are not permitted either on event or in the car parks. 

      Event timetable

      The event timetable will be released closer to the event. 

      Security

      The safety and security of all visitors to Goodwoof is of utmost importance to us, and therefore we ask that you co-operate by not bringing any illegal items onto the site with you. Bags will be searched on arrival to the event.

      We also ask for your vigilance on matters of security. If you see or hear anything suspicious, please bring it immediately to the attention of a member of staff.

      Drones

      Drones are not permitted on the Goodwood Estate under any circumstances unless prior written permission has been obtained via the Estate Office. Permission will only be granted where the operator of the drone operates within the guidelines of the Air Navigation Order or the Civil Aviation Authority. Please note that some drones may be in use over the event for filming.

      Lost property

      If you lose something at Goodwoof please email ticket.office@goodwood.com with as much information as possible about the item and where you feel you lost it.

      If you find any lost property, please hand it in to a information host

      Exhibiting at Goodwoof

      While there is limited exhibition space available and traders will be welcomed on an invite-only basis, we always like to hear from new and exciting brands. If you are interested in exhibiting at Goodwoof, please email goodwoof@goodwood.com.

      Getting here and parking

      Getting to The Kennels

      For directions to The Kennels, please visit the Getting Here webpage. 

      How much is the car parking?

      Car Parking at the event is free of charge.

      Camping and Accommodation

      There are no camping facilities at Goodwoof however local accommodation can be booked through Goodwood Travel. 

      Call our friendly team to find out more

      We're here to help

      01243 755055

      Lines open 9am - 5.30pm, Monday to Friday and 9am - 5pm, Saturday.

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      Be the first to receive all the latest news, stories and event information from the Goodwood Estate.

      By clicking submit you are accepting the terms of Goodwood’s privacy notice
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