Goodwoof

From Barkitecture, the luxury kennel design competition, to Field & Trail, where you will find the world’s best sheepdog and gundog trials, plus the fast paced contest of CaniCross - come along and take in the excitement as the competitions unfold.

The best place to teach your dog new tricks, Have-a-go offers exciting activities, such as flyball and hurdles, with the help of experts in each discipline along the way. 

All activities are free of charge and there is no need to pre-book.

Goodwoof welcomes a host of dog experts within The Wellness Centre presented by MARS Petcare where vets, nutritionists and behaviourists will be on hand to help you learn more about your dog and gain a deeper understanding of their wellbeing.

From enjoying a glass of champagne in the Taittinger Bar, indulging in a luxurious Fortnum & Mason picnic hamper, listening to authors and celebrities read in Literary Corner or watching style on show in Chien Charmant - Goodwoof is a dog event like no other.

The Kennels is the perfect setting for Goodwoof. Originally built to be ‘the most luxurious dog house in the world’, The Kennels is now Goodwood’s private members’ clubhouse.

Goodwood Control
01243 755110
01243 888 999 – EMERGENCY
Only use the Emergency Line if you unable to get through to Goodwoof Control and deem an incident to be critical.  Calls to this number should be treated like a 999 call.
Zone 1, Channel 1

EMERGENCY PROCEDURES
If you witness anything suspicious on site, report it to Event Control. All emergencies and any issues that cannot be dealt with directly should be called through to Event Control immediately.
 
FIRE PROCEDURE
If you discover or are notified of smoke or flames you must: 
1.    Raise the alarm (if you are outside, do this verbally). 
2.    Contact Goodwood Control and clearly state your location via Radio or on 01243 755 110. (DO NOT use the word “emergency” over the radio). 
3.    Evacuate the area via the nearest fire exit, leave all belongings behind. DO NOT RUN. 
4.    Only extinguish fires if they are small and you have been trained. 
5.    Go to the nearest fire Assembly Point and await further instruction. 
6.    DO NOT go back in to the building/ area until the “all clear” has been given by officials. 
7.    Stay in contact with Goodwood Control to keep them informed and updated. 

FIRE ASSEMBLY POINTS
The Kennels 
Laundry Green Car Park 

MAJOR MEDICAL INCIDENT 
1.    Contact Goodwood Control via radio on 01243 755 110. (DO NOT use the words “emergency” or “dead” over the radio). 
2.    If you are unable to get through to Goodwood Control, use the following number for emergencies only: 01243 888 999.

LOST CHILD/ VULNERABLE PERSON 

1.    Get full description of the person from the parent, guardian or carer: 
Name ………………………………………………………………………………………………
Age ………………………………………………………………………………………………….
Height ……………………………………………………………………………………………..
Weight …………………………………………………………………………………………….
Clothing …………………………………………………………………………………………..
When and where they saw them last 
Lost person’s mobile phone number (Have they already tried calling?) 
2.    Once you have the above information contact Goodwood Control via PHONE on 01243 755 110 or in person ONLY. 
3.    DO NOT use your radio to report or give information about a lost person. 
4.    Once reported, stay at your location with the parent, guardian or carer and await further instruction from Control. 

FOUND CHILD/ VULNERABLE PERSON 
1.    If you come across a child or vulnerable person that is without their parent, guardian or carer contact Goodwood Control via phone on 01243 755 110.
NO INFORMATION SHOULD BE GIVEN OVER THE RADIO. 
2.    Once reported, stay at your location with the child or vulnerable person. A member of the Goodwood team will come to you. 
3.    The child or vulnerable person should then be accompanied by TWO members of staff. 
4.    DO NOT hand over the child or vulnerable person until the police have verified the parent, guardian or carer. 

LOST AND FOUND DOGS
If a dog is reported lost, please contact Goodwoof Control. Take as much information as you can about the dog breed, colour, size and where it was last seen. 

If a dog is found, check to see if it is wearing its dog ticket and call the telephone number.  If there is no ticket, or no telephone number, please report it to Goodwoof Control and take it straight to the on-site vet where it will be held until its owner claims it.

SUSPICIOUS PACKAGE OR BOMB THREAT 
On finding a suspicious package, do not touch. Try to quickly establish who owns it and advise your nearest Safety Steward or Supervisor. DO NOT USE YOUR RADIO OR MOBILE PHONE. Remain calm and assist as directed to cordon off the area. 

PUBLIC MESSAGES
Should an incident occur at the Goodwoof please refrain from posting anything on social media, all communications will be managed by the Goodwood PR team. If you are approached by a guest asking for further information, please ask them to listen out for any public announcements over the loudspeaker. If you are approached by a representative of the press, please direct all enquiries to the Goodwood PR team who are based in Taittinger Champagne Bar. DO NOT pass comment on the incident.

The main point of contact for all ticketing queries, including gate access and lost/invalid tickets. The team are also responsible for the Information team.

Contactable via radio on Channel 14, via WhatsApp on 07989 732352, or via telephone on 01243 755024.

Available via the above methods between 07:30 – 18:00 over event.

We are based in STAFF HQ in Car Park A. Follow signage for ‘STAFF HQ’ and can be found in a white tent as you walk toward the event in the car park. Stagecoach shuttle buses will be running from Car Park A to Laundry Green from 06:30 – 21:00.

Staff HQ Opening Times:

Saturday, May 17th
Open: 06:30 – 09:30
Closed: From 09:30 onwards
If you are working Saturday only, please drop your polo shirt and timesheet in Staff HQ.
Note: The tent will be unmanned. Instructions will be available in Staff HQ.

Sunday, May 18th
Open: 06:30 – 09:30
Closed: 09:30 – 16:30
Open: 16:30 – 18:30

Uniform, Event Casual process
· You will receive a WHITE Goodwoof Polo on the morning of your first shift. Please ensure that you bring a spare t-shirt to change back into on the day of your last shift, as you will need to return this back to the Event Staffing Team when you check out. (This excludes our Transport Teams, please refer to your job descriptions for uniform requirements).
· If the weather is a bit chilly, you are welcome to wear a WHITE or BLACK base layer underneath your Goodwoof polo shirt.
· Please dress for the weather, come rain or shine! We will provide rain ponchos, however, please feel free wear waterproof trousers, wellies, coats etc.
· You will also need to collect a timesheet, Goodwoof Staff wristband (note that these are weekend wristbands, if you are working both dates please do not dispose of your wristband) and back pocket guide upon checking in. The Event Staffing team will be around to provide you with any further information regarding your role/shift should you need this.
· For Event Casuals and internal volunteers, you will now collect your lunch when passing through Staff HQ. We will also have cereal bars on offer for breakfast.

If you are an internal member of staff volunteering at Goodwoof, please refer to the instructions provided by Amy Stafford.
If you need any assistance, please contact the Event Staffing Team on  event.staffing@goodwood.com or call 07971197136

Main point of contact for queries about event information (locations of exhibits, activities, water locations etc.)

Contactable via Radio on Channel 2, via WhatsApp on 07989 732352, or via phone on 01243 755024.

The team can also be contacted regarding items of lost property, whether reported missing or found.

Available via the above methods between 07:30 – 18:00 over event.

You may contact Goodwoof Control via the following channels:

Telephone: 01243 755110 

Email:  goodwoodcontrol@goodwood.com

Radio Channel:  Zone 1, Channel 1

All emergencies and any operational issues that cannot be dealt with directly (including bins that need emptying, H&S issues, loss of power) should be called through to Goodwood Control immediately on 01243 755 110 or radio Zone 1, Channel 1 (please refer to the ‘EMERGENCIES’ section for detailed procedures).

If you witness anything suspicious on site, please report it to Goodwood Control.
For all general enquiries and lost property contact Information Control on Zone 1, Channel 2 or via phone on 01243 939 741.

We want Goodwood to be a safe, welcoming and accessible environment for both our staff and customers. If you experience or witness discriminatory language or behaviour, please reassure the individual involved and contact Goodwood Control who can guide you through the next steps.  

Build Up
Monday 12th- Friday 16th
07:00 - 18:00

Event
Saturday 17th May
07:30 - 17:30
Sunday 18th May
07:30 - 17:30

If a guest or member of staff requires first aid and they are able to walk safely without causing further injury to themselves or others please escort them to the Treatment Centre located in Duchess Paddock behind Barkitecture. 
There are plenty of toilet facilities available around the site in the following locations:

- Duchess Paddock – Behind Barkitecture
- Have-A-Go – Far South East Corner as you enter from Duchess
- Field and Trail – Next to the Woodland Walk Entrance and Canicross