Goodwood will move to a fully digital ticketing system for all horseracing events in 2025 – enhancing convenience, promoting sustainability and streamlining the overall event experience for attendees.
Prevent lost tickets: Minimise the risk of misplacing or forgetting physical tickets. Your digital ticket will be safely stored on your mobile device, providing secure and convenient access.
Efficient entry: Digital tickets will enable faster, more efficient entry to the Racecourse, reducing queues and enhancing the arrival experience for our Racecourse guests.
Eco-friendly: By eliminating the need for paper tickets, we are cutting down on waste and making progress towards reducing our carbon footprint.
Easy group ticketing: Sharing tickets for group purchases will be easier, allowing you to distribute tickets to friends and family digitally.
Purchase your ticket: Secure your tickets by purchasing through our official website or via the Goodwood Ticket Office.
Download your ticket: As the event date approaches , you will receive an email with full details on how to download your tickets. These will be accessible via the Goodwood Ticketing app, complete with options for sharing tickets with your guests.
Entry on event day: Present your digital ticket on your mobile device at the gate for entry to Racecourse.
We understand that transitioning to a digital system might come with questions or concerns. We are committed to ensuring a smooth shift for all attendees. We have created a comprehensive FAQ section and our Ticket Office team is available to assist and guide you through each step of the process.
Please contact the Ticket Office on 01243 755055 if you require assistance.
Digital ticketing will enhance the customer experience by making entry to events faster and more efficient; sharing ticketing purchases with a group will also be easier. Other benefits include minimising the risk of losing physical tickets and increasing protection against fraud and touting. The move to digital tickets will also reduce paper waste.
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In 2025, all horseracing fixtures and Breakfast Clubs will use digital tickets. Our headline motorsport events and Goodwoof will follow in 2026.
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Your data privacy remains unchanged and Goodwood will continue to operate our Privacy Policy.
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A 5% booking fee will be applied to all orders. The booking fee is a percentage per transaction rather than per ticket and will be capped at a maximum of £5 per transaction.
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Once you have made your purchase, you will receive an email ahead of the event with instructions on how to download the iOS or Android Goodwood Tickets app. When you log in to the app (using the account with which you made the purchase) your tickets will be available to view and share within the app’s wallet.
We will also be in touch with a guide to downloading and sharing your tickets.
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The Goodwood Tickets app will be available to download in the coming months. We will notify you when it’s ready to download and you can access your tickets.
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Please contact our Ticket Office team on 01243 755055.
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Paper tickets will no longer be available for events that have moved to digital ticketing. Digital ticketing will eventually be the only option for our events, which aligns with our ambitions to reduce paper waste and help lower our carbon footprint.
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The QR code on your digital ticket is live and must be scanned as a live ticket on your phone.
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You can download the tickets to your wallet in the Goodwood Ticketing app again. Please contact our Ticket Office team on 01243 755055 if you require assistance.
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Make sure you have downloaded the Goodwood Ticketing app to your new device. Log into the app and your tickets will be available to view and share in the app’s wallet.
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Children’s tickets are free and must be ordered in advance. Your children’s tickets will be available for download in the app and will need to be scanned at the event entrance. Wristbands for younger children will still be issued on the gates to allow for a contact number to be written on them in case of accidental separation.
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When the Goodwood Tickets app is live, your tickets will be able to download instantly.
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Please contact the Ticket Office on 01243 755055.
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Yes, they will be individual tickets.
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Check your emails and the Goodwood Ticketing app. If your tickets are not present, please contact the Ticket Office on 01243 755055.
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Accreditation will be via a separate system. Please contact media@goodwood.com if you have any questions.
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Parking products can be booked at the same time as your tickets but will not be downloadable in the Goodwood Tickets app. You will receive a digital parking pass via email that you can print at home to display on your screen when you enter the car park.
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Yes, if you have bought your 2025 Qatar Goodwood Festival tickets before 3 February and selected to have your tickets posted, we will refund the cost of postage if you selected this at checkout.
We will be in touch with you in due course about when and how you will receive the refund.
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Once you have made your purchase, your tickets will be available to share from the Goodwood Tickets app’s wallet. The app will allow you to share tickets via any communication app on your mobile phone e.g. email, text, WhatsApp, Messenger.
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Your guests should receive a notification from whichever messaging application you have used. Following this, your guests who have not yet downloaded the Goodwood Tickets app will receive an email inviting them to download the app and create an account to access their tickets. Guests who have already downloaded the Goodwood Tickets app and created an account will receive an email, as well as a notification in the app.
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If your guest(s) does not have a compatible device you will need to retain their ticket(s) within the wallet of your Goodwood Tickets app. If using this option, you will need to arrive at the event together or arrange to meet them at the entrance in order to present their digital ticket(s) for scanning.
Should you have tickets for different grandstands or event areas, you will need to show your guest’s ticket in order for them to gain entry to these areas.
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They can return the ticket to you from their Goodwood Ticketing app; or you can recall the ticket from your app.
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No. Screenshots will not be accepted. A live ticket must be scanned from the wallet of the Goodwood Ticketing app in order to gain entry.
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As a GHRC member you will have received a swing and RFID card in your annual membership pack in the post. For 2025, your membership will remain on our current ticketing system. You will still need your swing and card to access the events and members’ enclosures.
Any additional tickets you purchase will be in the digital format.
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Yes, if you plan to enter the Richmond Enclosure you will still require a swing badge.
You will receive a digital ticket to access the event and we will provide further details on your swing badge in due course, via email.
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Yes. Your grandstand pass will be digital and will be checked by the grandstand stewards on the day.
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Yes, if you have bought a hospitality package you will still require a swing badge to enter your enclosure. You will receive a digital ticket to access the event and we will provide further details on your swing badge(s) in due course, via email.
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Please ensure that you have downloaded your ticket(s) to the wallet in the Goodwood Tickets app before you arrive at the gates. Your live digital ticket will be scanned at the gate.
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Yes. You will need to scan out of the event on your exit and you will be able to re-enter the event by scanning in again.
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Please check the minimum operating system for your device to ensure it supports the Goodwood Tickets app. If uninstalling and reinstalling the app does not remedy the issue, please contact the Ticket Office on 01243 755055.
If you are at the event gate, please visit the Ticket Office collection huts for assistance.
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Visit a Ticket Office collection hut at any event entrance gate for further assistance.
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Your mobile device does not require WiFi connectivity or signal at the entrance as long as your digital pass is already downloaded to your Goodwood Tickets app wallet prior to attending. Please ensure you have downloaded your digital pass to your wallet before arriving at Goodwood to avoid delays on entry.
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Please check the functionality of your particular smart watch before arriving at the event.
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No. You cannot pass tickets on after you have left the event.
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Please contact the Ticket Office on 01243 755055 if you require assistance.