Frequently asked questions
We have put into effect a detailed and extensive range of safety measures which are available to view below. For further information regarding Goodwood and Covid-19 please visit here.
Covid Safety
What are your cleaning procedures?
The hotel has been thoroughly cleaned by a specialist cleaning company who use electro-static disinfectant to deep clean every single corner.
We have significantly increased our cleaning regimes and hospital-grade disinfectant is now being used in all public areas. High traffic public areas will be cleaned hourly.
Cleaning of bedrooms after check out will be even more rigorous than usual, with a focus on the cleanliness of high-touch items such as chairs, desks, handles, switches and remotes.
Safety for our guests
Hand sanitiser and anti-bacterial wipes will be readily available throughout the hotel.
Face masks or visors will be worn by all front of house staff and are available for hotel guests should they wish to wear them. It is now a government requirment to wear a face covering if you have a spa treatment at the Health Club.
A screen will remain in situ at the front desk and staff working behind it will not be required to wear a mask
Bedrooms will only be entered or accessed by housekeeping during your stay unless otherwise requested. If you would prefer your room to be left unentered by our staff, please let the front desk know at check-in.
Non-essential bedroom items such as magazines and guest information booklets will be removed.
Additional towels and toiletries will be available on request.
Our suppliers have all been contacted to ascertain their compliance to our high standards of operating.
All staff have received training on all of these policies.
Your Arrival
Do you have a car park?
Yes, we have plenty of complimentary parking.
When do I check in/out?
Check-in time is from 4pm on the day of arrival with check-out by 11am on day of departure.
The hotel will only accept credit and debit cards (no cash transactions) and receipts will be emailed to enable paperless checkout.
Luggage will be handled by our staff only on request.
What is your cancellation policy?
We understand in some circumstances arrangements need to be changed and reservations need to be cancelled or amended. You have up until 24 hours prior to the day of arrival to do so without charge; amendments or cancellations made after this time will be charged at the rate of the first night’s stay.
Facilities
Where can I dine during my stay?
We highly recommend you dine with us to sample the amazing organic Goodwood Home Farm produce featured on the menus at each of our restaurants.
We have a choice of three restaurants for overnight guests and recommend that you reserve a table prior to your arrival.
Farmer, Butcher, Chef restaurant, set in the original archway of the 18th century building, an intimate restaurant serving the finest Estate and locally sourced seasonal produce in elegantly crafted dishes bursting with flavour.
Whilst The Goodwood Bar & Grill with a wide variety of light bites, salads and hearty dishes in a lively, relaxed atmosphere.
Overnight guests can also enjoy honorary membership to The Kennels for the duration of their stay. This exclusive clubhouse offers the very best of Estate ingredients and is perfect for a special occasion.
What facilities do you have for children?
We are a family friendly hotel therefore children are very welcome.
Our Garden rooms have interconnecting doors - perfect for families or, alternatively, we are able to provide cots.
Children's menu is available in The Goodwood Bar & Grill and Farmer, Butcher, Chef.
Room service can cater for baby-led weaning 24 hours per day.
Children are welcome to use the tennis courts (pre-bookable through the front desk)
We have a whole host of activities to keep children entertained - particularly during the school holidays - from junior golf camps to woodland adventures.
What is there to keep me entertained at the Hotel
A lot!
Included in your stay are complimentary use of our leisure facilities for the duration of your stay including the gym, fitness studio, tennis courts, swimming pool, jacuzzi, sauna and steam room. We also offer a comprehensive range of relaxing therapies and beauty treatments and would be happy to forward more details should you require them. We strongly recommend that you book treatments prior to arrival to avoid disappointment as they are very popular.
Aside from this, there is a whole host of activities and experiences to make your stay a memorable one:
A 'Good Walks' map is available from reception to help you navigate the Estate and surrounding countryside
Two distinctive, 18 hole golf course
Flight experiences
Driving experiences
Over 19 horseracing fixtures each year
Is the hotel dog friendly?
The Goodwood Hotel has eleven dog-friendly rooms that welcome guests with dogs aged one and above. Your four-legged companion will be provided with a bed, bowls, bags & treats to make his or her visit to Goodwood as much of a special occasion as yours.
Our dog-friendly rooms are all on the ground floor of our hotel, and either have access onto an inner courtyard or are near an exit.
Dogs are welcome to wander everywhere in the hotel except the Goodwood Bar & Grill, Leisure Club, treatment rooms and function rooms.
There are plenty of great walking routes in the vicinity and designated areas in the hotel grounds where dogs may explore. Please ask our Hotel staff for details of these.
As a hotel resident, you and your canine companion also have access to The Kennels, our stylish and friendly private members' club, where dogs are most welcome.
There is a charge of £30 per dog, per stay, on top of your room rate.
Please note that these rooms are subject to availability and limited to only eleven, so these are sold on a first come basis.
These rates are not applicable over our Headline Events and Hotel Packages such as Christmas & New Year when event specific rates will apply. Please ensure that you mention that you will be bringing a dog when you book your room, so that we can make the necessary preparations.
Do you have wifi?
Complimentary wi-fi is available throughout The Goodwood Hotel.
Do you have disabled access?
Goodwood always welcomes visitors and guests with disabilities. We have ground floor bedrooms and restaurants which are accessible for wheelchair users.
Do you have electronic car charging points?
There are 10 electric car charging points in the Hotel car park
Do you have any leisure facilities?
Yes, we have our gym, heated indoor swimming pool, hot tub, sauna and steam room that you are welcome to use during your stay. You can also book one of our spa treatments at Goodwood Heath & Wellbeing.